Last Updated On: 19 August 2026
Pallet Pro (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit palletpro.co.nz or contact us about our pallet services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us through our website contact form, by email, or by phone, we may collect your name, email address, phone number, business or company name, and any other information you provide about your pallet requirements or enquiry.
- Usage Data: We may automatically collect information about how you use our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit.
- Cookies: Our website may use cookies to improve your browsing experience and understand how visitors use the website. You can control or disable cookies through your browser settings.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To Respond to Enquiries: To answer your questions, provide quotes, discuss your pallet requirements, and arrange services.
- To Provide Our Services: To arrange pallet supply, delivery, collection, repairs, waste management, or recycling services.
- To Improve Our Website and Services: To understand how visitors use our website and improve its performance, content, and usability.
- For Legal Compliance: To comply with legal obligations or respond to lawful requests where required.
3. Sharing Your Information
We respect your privacy and only share your information in limited circumstances:
- Service Providers: With trusted third parties who assist with website hosting, maintenance, analytics, or other services necessary to operate our website or business.
- Business Operations: Where necessary to arrange or provide services such as pallet delivery, collection, or recycling.
- Legal Requirements: Where disclosure is required by law or necessary to protect our rights or prevent fraud.
We do not sell, rent, or trade your personal information to third parties.
4. Protecting Your Information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute protection of your information.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct any personal information that is inaccurate or incomplete.
To exercise these rights, please contact us at info@palletpro.co.nz.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect information about website performance and usage. You can manage or disable cookies through your browser settings, although this may affect how some parts of the website function.
7. Links to Other Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised date shown at the top.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact:
Pallet Pro
Phone: 021 143 3534
Email: info@palletpro.co.nz