Phone: 021 143 3534 | Monday-Friday: 8am-5pm

FAQs

Frequently Asked Questions

About Pallet Pro

Who is Pallet Pro?

Pallet Pro is a specialist pallet supply and maintenance company based in Christchurch. We supply, pick up, and repair used wooden and plastic pallets in all popular sizes.

Where is Pallet Pro based?

Pallet Pro is based in Belfast, Christchurch.

What pallet services does Pallet Pro provide?

We supply used pallets in good condition to businesses of all sizes in Canterbury. We deliver and collect pallets from your worksite. We can repair damaged pallets and responsibly dispose of pallets that can’t be repaired to industry standards.

Do you provide pallet services in Christchurch?

Yes, we provide pallet services to all parts of Christchurch.

Do you service businesses across Canterbury?

Yes, we provide pallet services to businesses across Canterbury.

What makes Pallet Pro different from other pallet suppliers in Christchurch?

The Pallet Pro difference is that we are reliable, quick to respond, and we can work with businesses of any size, from small to massive!

Do you work with businesses that need regular pallet supply or collection?

Yes, we frequently work with businesses that need regular pallet deliveries and collection.

What types of businesses does Pallet Pro provide pallet services for?

Pallet Pro provides pallet services for businesses of all sizes, from small local businesses to multinationals

Do you work with supermarkets, freight companies, warehouses and manufacturers?

Yes, we frequently work with supermarkets, freight companies, warehouses and manufacturers.

Can smaller businesses use Pallet Pro for pallet supply or collection?

Yes, smaller businesses are welcome to use Pallet Pro for pallet supply and collection.

Do you supply individual pallets to homeowners or the general public?

Yes, we can supply individual pallets to homeowners and the general public. Please get in touch to let us know what you need.

Pallet Supply

Do you supply wooden pallets in Christchurch?

Yes, we do supply wooden pallets in Christchurch. We have all standard pallet sizes in stock.

Do you only supply wooden pallets, or can you also help with plastic pallets?

We supply plastic pallets as well as wooden pallets.

What types of pallets do you supply?

We supply wooden and plastic pallets of all standard sizes.

Do you supply new, recycled or second-hand pallets?

We can supply new, recycled and second-hand pallets (in good condition).

Can you supply pallets for freight and logistics businesses?

Yes, we can supply pallets for freight and logistics businesses.

Can you supply pallets for supermarkets and food distribution businesses?

Yes, we can supply pallets for supermarkets and food distribution businesses.

Can you supply pallets for printers, joineries and manufacturing businesses?

Yes, we can supply pallets for printers, joineries and manufacturing businesses.

Do you supply standard pallet sizes?

Yes, we supply pallets in all popular standard sizes.

Can you help me choose the right pallet for my products?

Yes, we are the pallet experts and can help you choose a product movement pallet that’s tailored to your exact requirements.

Do you offer bulk pallet supply for businesses?

Yes, we can supply pallets in bulk at virtually any quantity. Please get in touch to tell us what you need.

Can you supply pallets on a regular schedule?

Yes, we can supply pallets on a regular schedule. Just let us know what you need,

Pallet Repairs

Do you repair pallets in Christchurch?

Yes, we do repair pallets that can be repaired to industry standards.

What types of pallet damage can be repaired?

We only repair minor damage to pallets. Seriously damaged pallets are mulched and recycled into chipboard and used for playgrounds.

Is it better to repair or replace damaged pallets?

The decision to repair or replace damaged pallets depends on the damage to it. For safety reasons, we cannot always repair a pallet.

Can pallet repairs help reduce business costs?

Yes, repairing damaged pallets can reduce costs because it’s cheaper than buying a replacement, but a pallet must be suitable for repair.

Do you repair pallets for warehouses and distribution centres?

Yes, we can repair pallets for warehouses and distribution centres.

Can you collect damaged pallets and return repaired pallets?

Yes, we can repair damaged pallets and return repaired pallets.

How do I know if my pallets are safe to reuse?

A visual inspection will tell you if a pallet is safe to use. There should be no significant damage.

Do you inspect pallets before repairing them?

Yes, we inspect pallets before repairing them to see if they are repairable or not.

Pallet Collection & Pick-Up

Do you collect unwanted pallets in Christchurch?

Yes, we collect unwanted pallets all over Christchurch and Canterbury.

Can you pick up damaged or broken pallets from my business?

Yes, we can pick up damaged or broken pallets from your business.

Do you offer regular pallet collection for businesses?

Yes, we offer a regular pallet collection service for businesses in Christchurch and Canterbury.

Do you collect pallets from warehouses, loading docks and distribution sites?

Yes, we do collect pallets from warehouses, loading docks and distribution sites.

Can you collect pallets from supermarkets or retail businesses?

Yes, we can collect pallets from supermarkets and retail businesses.

Is pallet collection free or paid?

Pallet collection is free unless the pallet is badly damaged and cannot be reused.

How many pallets do I need before booking a collection?

You need between 50 and 80 pallets on site before you book a collection.

How quickly can you collect unwanted pallets?

We can usually pick up unwanted pallets within 48 hours of receiving a booking.

What should I do if my business has too many pallets taking up space?

If your business has too many pallets taking up space, the easy solution is to get in touch with us to arrange to pick them up.

Can you help businesses with ongoing pallet supply and pick-up?

Yes, we can help your business with ongoing pallet supply and pick-up.

Can you support high-volume pallet users?

Yes, we can support high-volume pallet users.

Can you help if our business has seasonal pallet demand?

Yes, we can help you if your business has seasonal pallet demand.

Pallet Delivery

Do you deliver pallets in Christchurch?

Yes, we do deliver pallets in Christchurch and Canterbury.

Do you deliver pallets across Canterbury?

Yes, we deliver pallets to all parts of Canterbury.

Can you deliver pallets directly to our warehouse or business site?

Yes, we can deliver pallets directly to your warehouse or business site.

Can you provide same-day or scheduled pallet delivery?

We can possibly provide same-day pallet delivery and will do our best to respond to urgent requests. Please call us. We can provide scheduled pallet delivery to suit your requirements.

Do you offer pallet delivery for large commercial orders?

Yes, we can deliver pallets for large commercial orders. We frequently work with very large companies.

What affects the cost of pallet delivery?

The variables that affect the cost of pallet deliveries are fuel and the distance if outside central Christchurch.

Can you deliver and collect pallets as part of the same service?

Yes, we can deliver and collect pallets as part of the same service.

Pallet Waste & Recycling

Do you provide pallet waste management in Christchurch?

Yes, we do provide pallet waste management in Christchurch. Damaged pallets are recycled into woodchips for use in chipboard and playgrounds.

What happens to pallets that cannot be repaired?

Pallets that cannot be repaired are mulched and recycled.

Can you recycle broken pallets?

Yes, broken pallets can be recycled by mulching and then reused to make chipboard and playground surfaces.

Can pallet recycling help reduce business waste?

Yes, you can help reduce your business waste with pallet recycling.

Do you remove pallet and timber waste from commercial sites?

We remove pallets from building sites, and it might also be an option for us to remove other timber waste, but please get in touch first to tell us what you need to dispose of.

Can you help businesses reduce the cost of pallet waste disposal?

Yes, we can help your business reduce the cost of pallet waste disposal. Please get in touch to discuss.

Quotes, Booking & Process

How do I request a pallet supply quote from Pallet Pro?

To request a pallet supply quote from Pallet Pro, please get in touch. Either give us a call at 021 143 3534, send an email to info@palletpro.co.nz, or use the contact form on this website.

What information should I provide when asking for a pallet quote?

The information we need when you’re asking for a quote is the size of the pallets, the number required, and what they need to carry.

How do I book a pallet collection or pick-up?

Please give us a call at 021 143 3534, send an email to info@palletpro.co.nz, or use the contact form on this website.

Do you need to visit our site before quoting?

No, not usually. If there are any access concerns, please send us a photo when you request the quote.

Can you advise how many pallets we may need?

Yes, we’re the pallet experts and can advise you on the number of pallets you will need.

How quickly can Pallet Pro respond to a pallet enquiry?

We respond to enquiries within 24 hours, but usually it’s much faster than that! If you want a super fast response, please call us at 021 143 3534.

Can we set up an ongoing pallet supply or collection arrangement?

Yes, you can set up an ongoing supply or collection agreement. Please get in touch to let us know what you need.